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FAQ's
What will my neighbors say?
This
is the #1 concern most first-time purchasers have & I applaud that courtesy...BUT
SERIOUSLY FOLKS...while YOU are looking
at the chimes & saying: " WOW!!! Those are the best sounding chimes I've ever
heard," someone else is looking at the chimes & saying the same thing!
My chimes are the BEST SOUNDING chimes you will find on the market
today! When they ask you for it, please
feel free to give your neighbors my toll free # 1-877-wchimes!
Why are chimegarden
windchimes SUPERIOR to other chimes?
#1:
THE SOUND! When first-timers walk
by the chimes hanging on display, they stop dead in their tracks & ask if
we are playing a CD. #2: they balance the 5 EARTH ELEMENTS! #3: they balance the sciences of applied mathematics,
numerology & feng shui!
Can chimegarden
chimes stay out in the weather (all year)?
YES, with one consideration. HEAVY WINDS will cause the Aluminum notes to hit each
other producing unwanted NOISE & (possibly) a damaging fall. Please protect your chime from heavy winds.
(particularly farmer-folks in: IA,
SD, KS, NE, WI, MN)
Do you sell CD's of the
chimes? Do you want to?
NO: I am happy making windchimes.
Can I get a chimegarden windchime in a retail store?
Finding
a chimegarden windchime in retail store would be
an extra-ordinary event. Occasionally,
high-end gift & garden shops & contemporary furniture stores will
buy a few. One year, a real-estate
agent bought 30 sopranos to give to her clients (thanks!). Because the chimes are labor-intensive, I can
only offer a very small price break on bulk purchases.
How do I order?
CALL
deeann @1-877-wchimes, I prefer to TALK
with you. I am unable to offer
on-line shopping; for me, e-commerce
is not economically sound at this time.
How much is shipping & handling? & when will my chime be shipped?
I ship via FEDEX regular ground: please see individual chime pages for S&H charges. I generally like to get your chime out the same day of OR the day after your order, unless otherwise instructed by you.
Do you repair "foreign" chimes?
YES: call deeann to discuss when & where 1-877-wchimes.
The cost is a flat $65 fee which includes S&H back to you.
What is the best way to hang my chime?
Wind
likes to whip around walled structures which prove to be the best locations
for a chime. If you hang your chimegarden windchime from a 25# screw-in hook or a non-chimegarden bracket, please make sure that the windcatcher
has sufficient swinging clearance from the walled structure. (Just GET a chimegardenHOOK $15)
A strong rope or a chain thrown over a LOW limb of a tree & a shepherd's
hook staked in the ground are other ways to hang your chime. You may need to try different hanging spots
for best wind action placement of the windcatcher.
I have a lot of wind &
my windcatcher rope is starting to wear out.
Can I get more rope?
YES: call 1-877-wchimes & be able to tell me
which chime you have. Rope is free.
My dog pulled the windcatcher down & I ran over it with the
lawn mower. Can I get another
windcatcher?
YES: call 1-877-wchimes. Depending on your story, chime parts range from
$0-$65. Because the windcatcher is the most labor intensive piece on the chime, i need to ask for a replacement fee; see individual chime pages for prices. PLEASE DO NOT retie windcatcher without sufficient length in rope. CALL ME FOR ROPE.
I want to make my own chime, will you sell me some aluminum
tubing?
NO: Call
deeann @ 1-877- wchimes for help, but aluminum tubing
is NOT for sale.
deeann, why did you change
the chimes & can I still get an "old style" chime?
I HAD to GROW!!! & NO: the "old style" chimes are NOT available. For 2 years, i gave notice of the retiring chimes & made replacement parts available. I replaced the "old style Bass" with the Baritone & then also made the cathedral Bass. Depending on the condition of your chime, i will rework your "old style" chime to the current style. The rework fee is $65, roughly 50% of the original price you paid way back when. This is a really terrific deal since your chime will be restored to almost NEW! & you can chose a !STONE top! OR just stay with a redWOOD top.
9 of the 11 chimes are only made with a stone top, can I get one with a wood top
instead?
YES: s3, t5, b5, bb4. NO: cB5, cB4 & all 3 copper chimes due to weight. Depending on availability at the time, the price may range $15-$30 above regular chime price...just call.
I received a postcard from you BUT my address has an error OR I
prefer NOT to be on your mailing list, what do I do?
Please CALL 1-877-wchimes & leave a message. I DISLIKE sitting at the computer so i do not offer an e-mail address. Sorry for the hassle.
Which chime do you recommend...?
MUSIC IS VERY PERSONAL...what
you like may NOT be what your best friend likes BUT here are a few constants
that I have learned...(call me if need more help)...
for someone who enjoys the sound of buoy bells?...cB5, cB4: !!!THE NEW contraBASS A flat or D flat!!! (not visible on webcite yet...but i am happy to play them for you over the phone)
for someone who loves listening to cathedral bells?...bb4, cB4
for someone that collects chimes?...any stone top chime, (limited ed.)a4, (new)cB5, (new)cB4, any copper chime (3 new)
for someone I don't really know & need a good gift (& want to stay under $100)?...s3, a6, t5, mini copper, 1"copper
for someone I REALLY REALLY like?...b5, cB5, cB4, t6, a6
for my husband, dad, father-in-law?...t6, b5, bb4, cB5, cB4
for my grandmother?...s3, a6, bb4, mini copper, 1"copper, cB4
for my garden, front door & office?...s3, mini copper
for a wedding gift?...s3, t5, t6, b5
I bought a chime from you at annual art & craft show a
few years ago, why haven't you come back?
OR there is a really FABULOUS a/c show in my area, why don't you apply?
The
answer to both questions is that I probably applied & was not accepted
to participate in that show that year you were looking for me. One year of participation never guarantees another year of participation
in a juried show. Each year I spend
at least $3000 in effort to apply to juried a/c shows. Many FABULOUS a/c show applications explicitly
state that certain items (windchimes, for one) need NOT apply. A panel of judges processes the required materials
sent in by applicants that include 3-5 professionally taken slides of ones
art & display, a brief slide description, a check for fees, a signed hold-harmless
agreement & a SASE. Immediate disqualification
is usually a consequence if any other material (CD, artist statement, sample)
be enclosed with application. So, with only being able to SEE really great looking, detailed slides
of my chimes, these annually renewed, perhaps, panels of judges, with different
agendas, JUST see chimes.
(You guys who hold a purple paper can not be objective here because
you have been up close to the chimes & just KNOW!)
The shows I do get in usually tend to have a good balance of all
kinds of art. You can positively
affect your neighbor a/c shows by communicating with their promoters (i.e.:
chamber of commerce, rotary, independents.)
Are renaissance festivals easier & cheaper to qualify
for? What is your attraction?
NO. Renaissance artists must prove their handmade
declaration (just like for juried a/c shows) PLUS their art must have roots in
that era. Start-up participation costs
for a themed venue can be many times more expensive than a weekend a/c
show. In the end, the renaissance venue
allows me to reach more people at a lower expense & get chimes out there at
a reasonable cost to you. My attraction
to the renaissance is what I hope patrons see
& feel when they spend time at the faire. When the curtain is down, those involved are
all very smart, hard-working, fun, real individuals that respect other people & who actually do coexist as family for
the run of the show. My involvement in
this arena has definitely made me a better person.